If you request data deletion, we will delete all of your personal data stored by us in our accounting department as soon as the statutory retention period for your order data has expired.

In addition, upon receipt of your request for data deletion, we will immediately delete the backup of your purchased license that we hold as well as any existing data about you, such as any conversation notes about your contact with our company, etc.

Please note: If you lose your license, it will not be possible to send you a replacement license and if you lose it, you will have to purchase a new license from us.
In this case, it is no longer possible to upgrade a minor license to a major license.